O-Tech Support

Network Consultation and Design

O-Tech engineers will design a project plan consisting of design engineering, project management, installation, training, sales and support of your new or existing network. We will develop cost effective solutions tailored to your specific needs and business objectives. Having the ability to tap into resources through our partnerships with dynamic technology companies such as Microsoft, HP, Intel, Novell, Veritas, Symantec, Nortel Networks, Samsung Communications and 3com, we can effectively research the right solutions for your business. Having O-Tech as your "project manager" will give you the ability to concentrate on your company's tasks and objectives using latest technology.

Designing a network isn't the only answer to advancing your business growth. You need to depend on a team of certified engineers who are reliable and knowledgeable. When migrating your new operating systems into your current system, minimal down time is essential. Our team of professionals will strive to make your network integration process subtle, while keeping you informed with each phase of completion, with network diagrams and informative network administration and training of your new equipment. Don't chance your new investment to a beginner, trust in the experience of our project management team.

If your network is currently in place, we invite you to utilize our engineers for any of our other specialized services:

LAN/WAN Connectivity

Cabling

Wireless Networking

Remote Access

Network Security - Firewalls, Virus

Virtual Private Networks

Microsoft, Novell, and Linux Network Services

Disaster Recovery

WEB Design and E-mail hosting

Bar-Coding

As a systems integrator, O-Tech knows the importance of having a seamless infrastructure in place. The efficiency of your daily operation equals growth and success of your business. Let engineers perform a comprehensive network analysis consisting of design engineering, project management, installation, training, and support of your new or existing network. We will develop cost effective solutions tailored to your specific needs and business objectives. Trust our ability effectively research the right solutions for your business. Having O-Tech as your "project manager" will give you the ability to concentrate on your company's tasks and objectives using latest technology.

Structured & Premise Cabling Services

All too frequently, planning for data and telecommunications facilities is an afterthought in the design and construction of a building. Information systems designers and managers are not included in the early planning process. As an authorized Design and Installation Contractor, O-Tech cable crews know how to provide premise cable solutions that deliver.

O-Tech provides CAT 5, CAT 5E, CAT 6 and fibre optic cabling for both new and existing buildings. Our cabling systems can support all speeds and protocols including DS1, T1, T3 and T4. What will you require from your network-cabling infrastructure in 3-5 years from now? Are you currently running 10 Mbps Ethernet and considering 100Mbps switched or fast Ethernet? If so, we can provide a network-cabling infrastructure that will support all of these and others today. A highly qualified and knowledgeable Project Manager is assigned to your cabling project, ensuring completion on time, within budget, and according to your specifications. All work is guaranteed, including manufacturers' warranties on all cabling installed by our certified technicians.

O-Tech comprehensive cable testing is carried out with the latest equipment for both UTP and Fibre Optic cabling including Fluke, Wirescope 155 and Kaise insulation tester. We can also perform Fibre Optic cable testing using Optical Time Domain Reflectometry or power meter/light source. For more information, please contact us.

We can install new cabling and modify existing cable runs. We use all major brands of data cabling products including Krone, Belden, Panduid, AMP, and Lucent. We install Cat5, Cat5E, Cat6 and STP Cabling. We are also qualified to install and work on Coaxial Cabling, Twinaxial and RS232 Serial Cabling. For more info, please contact us.

O-Tech can install both domestic and commercial voice cabling. We provide extension wiring for new or existing PABX systems and can program certain PABX's to the required configuration. For more information, please contact us.

O-Tech can provide complete end-to-end Fibre Optic solutions for networks of any scale. We can supply and install both single-mode and multi-mode Fibre optics. We can perform Fusion splicing and termination, supply patch leads to the required length and upon completion of the installation we provide full testing and Certification. Also trained in troubleshooting, we can run tests such as OTDR on your network to fault find specific problems. For more information, please contact us.

Structured wiring has become a popular term in today's communications wiring market, and it is being loosely applied to many different building-wiring configurations. In its most basic sense, the term can be used to describe any wiring system designed and installed according to a fixed set of rules. An "open wiring system", on the other hand, is a structured wiring system designed to be both application and vendor independent.

The concept of an open wiring system has been standardized by the EIA/ TIA-568 Commercial Building Telecommunications Wiring Standard. EIA/ TIA-568 provides basic guidelines for the specification of an open wiring system, standardizing on cable types, user connection interfaces and a star wired topology.

Let us help you define the right premise cable solution for your business network.

Installing a wireless local area network (WLAN) is surprisingly simple. Securing the WLAN and its connection to an existing Ethernet network is the subtle problem area. Using a mild variation of our established Linux firewall configuration O-Tech can protect both the WLAN and the cabled network, including high encryption of the wireless information.

VPNs are ideal for businesses that need to connect any number of offices or remote employees, in any location, together. Using the Internet to provide cost effective data communications and a firewall to ensure maximum security O-Tech can setup a VPN that will provide greater flexibility to your business.

SMS is a cost effective and convenient method of distributing information to mobile personnel. O-Tech has access to an SMS portal and can configure web, email and other front-ends for sending messages to mobile phones. Our clients are using this system to replace legacy pager systems, reduce costs and decrease latency in communications. SMS is also featured extensively in our online Monitoring systems.

Our Server systems. They're flexible. They can expand so you can get the extra capacity you need when you need it. They're highly secure. They have self-healing and self-optimizing capabilities. They're highly reliable.

Experience maximum server uptime with an Intel® server platform. From component selection to the latest in system architecture, these dependable platforms are designed to provide you with uninterrupted service—and help you meet all your e-Business needs.

Integrity Servers based on the Itanium® processor family and optimized for HP-UX, Windows® and Linux® environments.

Minimize downtime with high availability clusters delivering maximum scalability and performance for mission-critical environments.

Ultra-dense server blades optimized for rapid deployment and provisioning. Integrated infrastructure design for industry standards and fabric-based computing.

Flexible chassis maximized for internal system expansion. Ideal for remote and branch office environments.

Maximum power in a space-saving design optimized and rack mount environments. Ideal for data centre and external storage requirements.

Over time, every computer needs maintenance. Now is the time to eliminate those error messages and get your computer back into tiptop shape, just as when you first took it out of the box! With our maintenance program, our hardware technicians can not only get your computer back into good working condition, but can also make improvements that can increase the performance of your PC. As part of our maintenance program, our staff will check for and eliminate viruses, run virus updates, run scandisks, disk defragmentation, improve hard drive space and take all necessary measures to improve your operating performance. If you are a parent concerned about internet usage, we can show you how to monitor and control inappropriate usage. Our technicians can also suggest upgrades on your system that will keep your PC up-to-date with new technology. Please contact us today to request more information about PC Maintenance.

However complex your requirements are for an Advanced Voice System, our professional staff is ready to review your business processes to help you determine the correct voice communication products and services required to advance your business.

O-Tech applies the technical leadership of major manufacturers, in order to provide our clients with one of the finest, most comprehensive and diverse product offerings available today in Traditional Voice Technologies.

Keeping track of software licensing can be complex and time-consuming. O-Tech can assist your organization to keep track of updates, pricing and installed software base to ensure that your IT environment is always compliant.

Having your printer cleaned every six months or so could save you the cost of having the dirt in your printer interfere with other mechanisms, causing even greater damage and cost. Regular replacements of parts such as pick-up rollers and ozone filters, small and economical items, could avoid problems such as paper jams, accordion jams, and multiple paper pick-ups.

Trust only the best and most experienced technicians with your equipment. Contact us today for an affordable contract price.

The list of accessories and peripherals we offer is almost endless. Mouse mats, screen cleaners, tapes, cables and adapters are just a few of the products we can supply.

We sell the entire essential top ups your computer needs to run smoothly. The main consumables are ink/toner cartridges; we have a great selection of the best quality consumables including all the top brands.

We offer a wide selection of original, compatible and refilled inkjet cartridges for all the top brands including Lexmark, Canon, Epson, Hewlett Packard, Samsung, Xerox and Olivetti.

O-Tech develop and deliver corporate training on site or at our location. The training we give is carefully drafted after going through the needs of the organization in depth. Our modules help organization in making its workforce getting familiar with the technology and in increasing their efficiency. Our emphasis is always on solving real problems and making a meaningful contribution to our clients business.

O-Tech builds and supports Internet and Intranet based solutions for small and medium sized businesses that enable them to streamline their operations and run their businesses more efficiently.

O-Tech delivers integrated web solutions by combining technical expertise with an in-depth knowledge of the industries in which its clients operate. Our services include industry platform solutions, Internet and Intranet applications and interactive websites.

With O-Tech' web design staff, you can turn your dreams into reality. Our web designers will work with you to mold your thoughts into the site you always wished you could have, while keeping in mind the needs and wants of your target audience. We understand the importance of having a clean and professional looking web site, while maintaining usability standards for ease of use. Creativity, professionalism and knowledge of the latest technology are all things that Certified Solutions take pride in possessing. These are the same qualities that will help in creating a quality web site and give your company the advantage in your field.

O-Tech believes that web hosting reliability is a key component to achieving success on the Internet. O-Tech offers 99.8% up time and provides quality customer service to ensure your satisfaction. We provide a great way for individuals, businesses and entrepreneurs to establish a professional presence on the web and control every aspect of their web site.

We offer 24 hour guaranteed response time to your web hosting questions. We make it easy for you to use and sign-up for our service, no matter where in the world you are. We also provide you with an extensive, frequently updated, customer support forum. As well as a support area with many helpful links to assist in your inquiries.

An intranet is a private, secure space on the web which all members of your group can easily access and use to share documents, calendars, and event information. It is the ideal online communication tool for businesses, departments, groups, and organizations. Use your site to centralize important company information, post documents, create group schedules, announce events and more.

Dynamic intranets get everyone on the same page

Each intranet we design includes valuable applications, such as group calendars, group documents and group discussions, all designed to help users communicate and collaborate online. A simple Internet connection gives everyone in your group ready access to the same information. Anytime. Anywhere. Unlike public web sites, you control who can access your intranet. Your intranet can be anything that you want it to be. It can merely contain a list of company polices and a picture of the employee-of-the-month. Or your intranet can be an all-inclusive, high-tech wonder that transforms an otherwise overwhelmed organization into a well-oiled machine.

O-Tech understands the need for affordable, easy-to-use bar code data capture and labelling applications, whatever your business. We have been designing, implementing and supporting an extensive range of automated customer solutions for many years. And you will be in good company. You’ll find we have the right advice, products and services for even the most unique requirements.

Efficiency is the reason. You need automatic systems to collect and manage data. You want one partner who can take responsibility for software, hardware, consumables and professional services so everything works together to increase productivity and decrease errors.

Technology is the tool. Call us for bar code scanners, portable data terminals, radio frequency identification (RFID), wireless local area networks (WLAN, Wi-Fi, 802.11), wireless wide area networks (WWAN, GPRS, GSM), colour printing, thermal transfer printing, direct thermal printing, terminal emulation, wireless security, application development, and database programming.

Customers are the focus. Whether you run a small businesses, multinational corporation, warehouse, university, hospital, government agency, or military unit, we can help.

Service is the key. You want personal service and unique solutions to your problems. We supply rentals and demo units. Our technical support group will answer your questions before, during and after installation.

Take the next step. To receive a complimentary analysis of how Bar-coding can benefit your organization, please submit a request.