I’ve worked with Otech for over two and half years. The technicians are knowledgeable, courteous, friendly and also very patient with me. I will contact them at least once a week. They have assisted us through some major changes within the business and only recently with our telecommunications, Otech ensured the right hardware was installed and checks were in place before the move. They have a vast range of experience and whenever we have an issue we will have it resolved within a short amount of time. Since our move to Otech our computers are running efficiently with minimal downtime.